Customer Relationship Management ?

At Unifeyes, we prefer to call it DRM (Digital Relationship Management). The customer relationship, the central element of the software, is completed by the management of all the digital relationships necessary for your activities.

 

  • Management of the commercial activity (customer and prospect accounts, contacts, business/opportunities, estimates, invoices, supplier orders…)

  • Customer support or assistance and after-sales service (creation and follow up of after-sales service tickets)

  • Ranges of products or services (creation of the product catalogue and inventory tracking)

  • Activity analysis through reports and dashboards

  • Shared agenda, memos and activity monitoring